Opportunities

Opportunities

See the current positions available

Business Objects Developer – Commodities Trading | Zug, Switzerland

Location: Zug, Switzerland
Reference: OD00803
Type:  Permanent

The role:

  • The definition, design and development of BO Universes and Reports (WebI, Crystal and Dashboards)
  • Working with internal stakeholders to understand requirements and delivering effective technical solutions
  • Supporting users in writing complex reports
  • Assisting in the administration of the BO system, repository and security model, as well as patching and upgrades
  • Training of users on BO self-service capabilites and requires experience in:
  • Creating universes and reports based on relational database structures
  • Reporting on DWH sources
  • Performing upgrades to Business Objects infrastructure
  • Data warehousing concepts, data modelling, Star Schema design
  • Oracle database development and data selection (SQL/PLSQL coding / query tuning) including data exploration

Your Background:

  • Minimum of 3 years of experience with Business Objects 4.x architecture and its product components
  • Passionate about Business Intelligence and eager to dive into business processes and data
  • Straightforward / hands on approach with a ‘can do’ attitude and a proven track record …. advantage will be given if candidate has:
  • Experience with dashboarding tools (e.g. QlikView, QlikSense, Tableau, PowerBI)
  • Straight forward / hands on approach with proven ‘can do’ attitude

JDE Application Support Manager – Oil Trading | Zug, Switzerland

Location: Zug, Switzerland
Reference: OD00802
Type:  Contract / Permanent

Responsibilities:

  • Manage and lead the Application Support team located in a number of European location. Setting goals, organizing appraisals, training, coaching for a team of application support professionals.
  • Assign work and monitor on-going activities/problems of team members and work with them to assure proper follow up and closure.
  • Set and communicate support team goals and objectives.
  • Manage day to day operation of the applications and services, implementing measurement and management of services to ensure continuous improvement (KPI’s).
  • Monitor departmental goals to ensure customer satisfaction including staffing, volume, response times and quality of service.
  • Review product changes and defects with Application Engineers Team (applications development and technical business analysts) and provide them with customer feedback to improve the overall applications.
  • Review, track and publish support metrics and develop plans to help reduce problem areas.
  • Implement and operate support services for the business and IT users of in scope applications and services.
  • Define the applications roadmap aligned with the overall IT system architecture in corporation with the Application Engineers Team (applications development and technical business analysts).
  • Specify, design, implement and document application improvements to improve the application accessibility/ usage/ performance.
  • Manage the relationship with customers, delivering the needs of the businesses they represent.
  • Interact with vendors of the supported applications and services to improve the application accessibility/ usage/ performance. Escalate issues when necessary to ensure compliance with Service Level Agreements.
  • Work closely with the Servicedesk (first level support) to improve (support) processes and application performance.
  • Work closely with the Engineering team to improve applications and processes and performance.
  • Own the processes for Change and Release Management for the applications supported by the team.
  • Organize the process for change requests.
  • Organize the process for application updates and releases (plan the update/ release, inform business and IT, test, etc.).

Your Background:

  • Working experience of 10+ years in the field of IT software applications, preferably in the oil business.
  • Team lead experience.
  • IT project management experience in significant projects.
  • IT application architecture skills.
  • Excellent communication and presentation skills.
  • Good analytical and technical skills (SQL, SharePoint, basic programming).
  • A good perception of user needs and business processes.
  • Good knowledge of Microsoft products, especially Windows, Office.
  • Good English language skills (verbal & writing), plus good German language skills.
  • Experience in supporting JD Edwards E1 (9.2).

Russian Gas Orginator – Gas Trading | Zug, Switzerland

Location: Zug, Switzerland
Reference: OD00798
Type:  Permanent

Responsibilities:

  • Supporting the group’s international business development team in the CEE regional activity.
  • Participating in negotiation process, relationship management, origination and contracting Process.
  • Managing the corresponding contract during its lifecycle.
  • Taking responsibility for information flow within the organization.
  • Elaborating of business case proposals and commercial development strategies.
  • Internal oversight for international natural gas business development with special focus on an assigned country.

Requirements:

  • 3+ year work experience in natural gas origination, wholesale or business development.
  • Familiarity in key account management.
  • Structured and analytical way of thinking.
  • Solution oriented mindset.
  • Ready to travel on a regular basis.
  • Fluent English and Russian.

Senior Java HFT Developer – Hedge Fund | Lausanne, Switzerland

Location: Lausanne, Switzerland
Reference: OD00800
Type:  Permanent

*****Only EU Nationals will be considered for this position**********

The role:

  • Maintain algorithmic trading engine, ensure stability and high reliability.
  • Manage cloud (Google & Alibaba) and physical machines.
  • Work with traders to implement new algorithms and make additional changes to adapt to everchanging markets.
  • Continuously optimization of existing trading systems to reduce latency, increase parallelism and improve throughput.

Your Background:

  • 6 years + Java and Spring development experience.
  • RDMS (SQL, Oracle, Sybase etc)
  • Experience in developing and maintaining low latency / high concurrency / high throughput systems and applications.
  • Exposure to Linux is essential.
  • Python and or C++ would be beneficial as well as  Akka, Hazelcast, JPA, Jenkins.

Demmurage Analyst – Oil Trading | Zug, Switzerland

Location: Zug, Switzerland
Reference: OD00799
Type:  Permanent

Primary Duties & Responsibilities:

  • Provisional calculations of demurrage (vessels & barges)
  • Input and updating data in the demurrage recording system Access
  • Issuance of demurrage invoices & cover letters
  • Preparing documents to support the demurrage claims
  • Book & check incoming claims
  • Inform Traders of cause of accrued demurrage costs
  • Interaction with operators, middle office & traders in order to improve processes and mitigate costs
  • Negotiation of incoming & outgoing claims
  • Chasing customers for outstanding claims and keeping track of incoming funds
  • Assist/advise contract desk with purchase & sales contracts with regards to delivery, nomination, Laytime & demurrage clauses

Requirements

  • Fluency in English – written and spoken
  • 4 – 5 years prior work experience in Demurrage
  • Numbers oriented
  • Willing to learn and to take responsibility
  • Entrepreneurial thinking
  • Initiative and communicative
  • Reliable and a team player
  • Holder of a Swiss work permit or EU National

CTRM Business Analyst – Oil Trading | Geneva, Switzerland

Location: Geneva, Switzerland
Reference: OD00748
Type:  Permanent

The role:

  • IT Focal point for designated business areas for requests, projects and issues management/escalation.
  • The primary business area will be Shipping and Freight but may be asked to focus on other areas.
  • Maintain and update list of key requirements and projects.
  • Understand business needs and prioritize requests regularly with business owners by business area.
  • Capture and document/spec. business requirements, to be submitted to delivery teams. In case a request is referred to a different team (incl. infrastructure teams), oversee/project manage activity.
  • Provide guidance and advice to business owners on IT matters, IT policy and project management processes for new IT-project-needs.
  • High priority requests will be assigned to a delivery team, based on business urgency and criticality.
  • Ability to deliver quick-wins where required, hence certain IT technical skills will be essential.
  • Schedule and manage rollouts (UAT, training, hyper care).
  • Contribute to 3rd level support to help resolve business issues.

Background:

  • Highly motivated and committed team player and able to show proactivity and resourcefulness.
  • Deep understanding of the end to end Trading Lifecycle for physical commodities, preferably within the Oil, Energy, Freight industry.
  • Good knowledge of CTRM, freight chartering (e.g. IMOS) applications and related financial systems and processes in a Trading-environment.
  • Experience of min. 5 years in a Business Analyst role deploying similar business environments.
  • Experience of Freight and Shipping projects in a business facing role.
  • Good interpersonal skills and able to interact with users at all levels, as well as with other technical/IT colleagues from various countries and cultures.
  • Understanding of Agile methodology, artifacts (user stories, acceptance tests) and Change Control processes.
  • Demonstrate leadership and abilities to manage issues cope in difficult situations and find solutions/options to problems or facilitate escalation for ensuring projects move forward.
  • Highly organized, service oriented, possesses problem solving skills and able to cope in difficult situations in a fast-moving trading environment.
  • Thorough, pay attention to detail/QA, disciplined and methodical.
  • Project management experience.
  • Good knowledge on various IT and analytics tools will be a plus, e.g. report writing, SQL Server/other relational DBs; reporting, BI tools (Tableau/Click-view), complex spreadsheets, scripting and other related tools for assisting power users in delivering quick-wins.
  • Possess good communication skills in a multicultural global environment.
  • Fluent in English with excellent drafting skills, spoken French a benefit.

 

JD Edwards Technical BA / PM – Commodity Trading | The Hague, Netherlands

Location: The Hague, Netherlands
Reference: OD00797
Type:  Permanent

The role:

  • You will drive the IT implementation of the agreed changes in business processes and improvements.
  • Project manage: project plan, define objectives, lead and participate in the execution as well as monitoring progress.
  • Develop, implement and deploy new functionalities on IT systems while working with external suppliers.
  • Lead projects and new implementations.
  • Manage the transition from JDE to SAP.
  • Update the business on IT development applicable to their business.
  • Liaise with multiple locations to understand business needs and translate those needs into functional IT requirements.
  • Document new workflows.
  • Automate further all the functional processes going through JD Edwards.
  • Create an overall position on all products, summarizing flows.
  • Managing a safe document hub to access documents and verification.

Your Experience

  • 5+ years experience in JD Edwards.
  • Extensive experience in working within finance, accounting, and trading operations.
  • Project management techniques such as PRINCE2, SCRUM, PMP or Agile.
  • Experience in analysis, implementation and supporting enterprise reporting architectures and related technologies.
  • The ability to work in cross-functional teams.
  • High level of problem solving.
  • Excellent communication skills.
  • Any industry background considered (Commodity Trading background will be highly desirable).

C# Developer – Oil Trading | London, United Kingdom

Location: London, United Kingdom
Reference: OD00778
Type: Contract

Global Oil Trading company requires C# Developer for a number of Power and Gas Trading projects.

The role will involve:

  • Develop bespoke software solutions using .NET C#, SQL Server and associated technologies centred around the OpenLink Endur trading platform.
  • Establishing a detailed technical specification through discussion with business analysts and key users.
  • Clarifying what actions the program is intended to perform.
  • Breaking down technical specification into its simplest elements and translating this logic into code.
  • Envisioning possible solutions to anticipated problems.
  • Working autonomously & as part of a team Combining all elements of the solution design and testing it.
  • Participate in development and maintenance of regression tests Implementing robust system test techniques.
  • Testing sample data-sets to check that output from the program works as intended.
  • Conducting testing and installing the program into production ideally using automated deployment tools.
  • Reacting to problems and correcting the program as necessary.
  • Evaluating and improvement of system performance Adapting the program to new requirements, as necessary Supporting user acceptance testing to ensure the program works to specification and can be used easily, quickly and accurately.
  • Writing detailed documentation for the operation of the program by users and computer.

Candidates background:

  • 3+ years .NET C#.
  • SQL Server.
  • Experience in agile development methodologies.
  • Understanding of Openlink Endur system and particularly .NET OpenComponents.
  • Experience with data warehousing and reporting beneficial.
  • Worked in autonomously and in medium to large teams.
  • Understanding of small organisations.
  • Understanding of energy and commodity trading.
  • Proven ability to establish teams and drive improvements.

Java Developer – Commodity Trading | London, UK

Location: London, UK
Reference: OD00459
Type: Permanent

Global Commodities Trading company requires senior Java Developer to work in Front Office Commodities Team. Working alongside a high calibre team where you will be facing off directly with the commodities business on a range of Front Office related projects for the Oil, Gas and Power business streams.

The role:

  • Core Server Side Java development
  • Database design skills
  • Working with a number of cutting edge development technologies
  • Working directly with the Front Office Commodities business
  • Full development lifecycle

Background:

  • Core Java development background.
  • Multi-threading background.
  • Some technical team/leading would be ideal.
  • RDBMS/NoSQL
  • Agile/Scrum
  • Commodities (Oil, Power or Gas, Metals) or financial markets (Risk, FX, Equities)
  • Prior expertise with implementation of Trading/Risk systems.

This is an opportunity to gain business knowledge within the Commodities space on projects at grass roots level and have real hands on influence on a growing project.

Openlink Endur Business Analyst – Commodity Trading | London, UK

Location: London, UK
Reference: OD00796
Type: Contract

Global Commodity Trading company is looking for Openlink Endur Technical Business Analyst to work with the development team and the business supporting business requirements and implementing solutions.

The role:

  • Working with Commodities Trading business and technology to implement new business requirements in Endur integrating with internal systems as required.
  • Working with business teams to streamline and automate processes across Endur and internal systems.
  • Supporting commodity trading business in Endur helping to troubleshoot issues and implement resolutions.
  • As part of the global technology team, work with counterparts in other regions to define and align Endur practices and processes globally.
  • Strategically assess requirements understanding when it is appropriate to apply an Endur solution and when it is appropriate to apply alternative solutions.
  • Analyse and document business requirements and manage implementations.

Background:

  • 7-10 years working with and programming in Endur.
  • 7-10 years working in Commodities Trading industry including knowledge of European Power and Gas trading products and trade life cycle.
  • Strong knowledge across breadth of OpenLink Endur system.
  • Experience defining and implementing Endur configuration changes to support new products and configure all related artefacts and processes.
  • Strong Endur programming experience using AVS and JVS.
  • Application development experience using Java or C#.
  • Database design and implementation experience including writing and analysing SQL.
  • Experience across development lifecycle from analysis through design, implementation, testing and deployment.

Sharepoint Developer – Investment Bank | Zurich, Switzerland

Location: Zurich, Switzerland
Reference: OD00793
Type: Permanent

Sharepoint Developer is required for Investment bank based in Zurich.

The role:

  • Design, implementation and testing of SharePoint applications using SharePoint 2013/2016 and Visual Studio Migration of existing applications to SharePoint 2016.
  • Analysis and resolution of application errors on SharePoint 2010/2013/2016.
  • Ensuring system documentation, release and change management.
  • Participation in projects.

Your background:

  • Software development ( .NET/C#/Javascript ) in the SharePoint area (2010/2013/2016).
  • Knowledge or experience with AngularJS and Typescript as well as project experience (advantageous).
  • Entrepreneurial thinking and independent way of working communicative team player.
  • Fluent German and English speaking.
  • Financial Services or Investment banking would be preferred.

Physical Commodities Business Analyst – Power and Gas Trading | Zug, Switzerland

Location: Zug, Switzerland
Reference: OD00794
Type: Permanent

Business Analyst is required for Physical Commodity trader based in Zug.

The role:

  • The successful candidate will be on a range of trading systems and a range of interfaces to the risk systems and downstream applications.
  • Provide analysis, write business specifications, conduct testing and provide second level support to the business.
  • Deliver new functionalities for the IT system and enhancing current set-up to make it more efficient and robust will be a key part of the success of the Physical commodity business.
  • Knowledge of the physical commodities business and ability to provide quality deliverables (business specification, report configuration, documentation).
  • The candidate will have to be able to prioritise different tasks, manage user’s expectations and communicate well with his/her management/colleagues as well as with the business users.
  • Providing input for strategic initiative: writing business specification or doing proof of concepts; estimating duration/planning.
  • Third party vendor management.

Your background:

  • Extensive analytical background.
  • Derivatives and physical commodity business knowledge.
  • Technical knowledge (software engineering, IT architecture, SQL.)
  • Third party Vendor Management (Aspect/Openlink/Triplepoint etc)

Power Trader – Energy Trading | Denmark

Location: Denmark
Reference: OD00396
Type: Permanent

Global Energy Trading company is looking for a Power Trader to work within Continental European Electricity markets. The position position will be working with an established desk who are looking to expand.

The role:

  • Optimize asset portfolio value within the European Power market.
  • Trading daily on various exchanges, auctions and OTC markets within Continental Europe.
  • Implementing and developing hedging and trading strategies.
  • Working with other energy trading companies, investment banks and other trading houses.

Background:

  • Academic background ideally up to MSc level within Finance, Economics or Mathematics.
  • Work well under pressure and you able to multi task at a number of levels.
  • You have a background within the Power Trading market especially within Continental Europe.
  • Strong Analysis skills.
  • Excellent Communication skills.

Market Risk Manager – Commodity Trading | Zug, Switzerland

Location: Zug, Switzerland
Reference: OD00742
Type: Permanent

Market Risk Manager is required for a global Commodity Trading company based in Zug, Switzerland.

The role

  • Understanding Front Office’s trading strategies.
  • Support FO in understanding the risks in the various trading books.
  • Maintain an excellent relationship with FO and MO line management.
  • Ad-hoc modelling of new strategies.
  • Explaining the weekly changes in the portfolio to board members and senior management.
  • In-dept market research and analysis on market events for the company’s portfolio (stress test scenarios).
  • Validation and checking of internal financial figures and calculations from accounting for intercompany position reconciliation and performance management.
  • Presentations to senior management on risk topics.
  • Support Head of Market Risk in enforcing the company’s risk policies, frameworks and appetite.
  • Make active contributions to improve strategies and risk solutions.
  • The role has managerial responsibilities although no direct reports and acts as deputy Head.

Your Background

  • Active risk management experience, ideally in a commodities trading house or at a commodities desk of an investment bank.
  • FO experience or experience in interacting with FO.
  • Excellent analytical skills.
  • Proactive solutions driven mindset.
  • At least 7 – 8 years+ of relevant working experience.

Gas Trader – Power and Gas Trading | Netherlands

Location: Netherlands
Reference: OD00788
Type: Permanent

Growing European Power and Gas Trading company is looking for a Gas Trader to focus on Eastern European market. This is great opportunity to grown this business aggressively, have full autonomy and a substantial percentage of P&L.

The Role:

  • Cover 21 gas markets across Europe, NBP, Henry Hub & JKM.
  • Trading flow and spec on physical, futures, swaps and options.
  • Responsible for generating strategies and conducting analysis.
  • Working closely with originators, structurers and portfolio managers.
  • Developing new business lines for the desk.

Your background:

  • 3-5 years Gas Trading experience focused on flow business.
  • You have traded on the Eastern European market, Norwegian or Russian.
  • Be able to work autonomously and on your own initiative.

BI Technical Business Analyst – Commodities Trading | Zug, Switzerland

Location: Zug, Switzerland
Reference: OD00795
Type: Permanent

Business Analyst is required for Physical Commodity trader based in Zug.
Global Oil Trading company requires Business Intelligence Analyst Developer to work on a high profile project.The role:

  • Implement Business Intelligence solutions from technical specifications.
  • Full life cycle development (specification, implementation and coordination of internal or external developers for delivery and testing.)
  • Translate business requirements into designs, concepts and technical specifications.
  • Re-evaluate and update DataMart reports and analytics.
  • Provide solutions for a variety business applications including interfaces and server functions.
  • Adopt various change management methods.

Your Background

  • 3 – 5 years + experience business intelligence concepts and tools (data warehousing concepts and dimensional modelling).
  • Expertise in creating reports, data visualization solutions and dashboards.
  • Understanding of Extract, Transform and Load concepts and processes.
  • Software development with the following tools: (Microsoft SQL Server, T-SQL, SSIS)
  • Reporting tools: PowerPivot/PowerBI/Qlikview/Reporting Services,
  • C#/Visual Studio.NET TFS/VB.NET will be beneficial.
  • Commodities background in ( Oil/Power/Gas/Metals Ags) or Financial Services will be beneficial.
  • Excellent technical analysis skills.

Oil Product Control Analyst – Oil Trading | London, United Kingdom

Location: London, United Kingdom
Reference: OD00792
Type: Contract

The role:

  • Responsibility for the preparation and production of the daily P&L reporting process and timely provision of monthly key performance indicators to enable the business team to understand and manage commercial & trading performance, including daily volumetric exposure, stock control, P&L reporting, analysis, limit monitoring and monthly MI (Management Information) to MA (Management Accounts) reconciliations.
  • Close liaison with sales desks and traders in contract locations to ensure data is accurate and timely; and, with the physical operations teams for reviewing all stock movements, either in tank, barges, waterborne, in pipe, etc (delivered or to be delivered).
  • Help to implement process and system improvements to streamline activities performed by core team and enable increased focus on results analysis.
  • Reviewing and checking daily physical and paper transactions have been posted correctly, are within Trading Delegations of Authority, and also to ensure the hedging is carried out correctly each day.
  • Proactively providing to the business beneficial commercial analysis. Specifically monthly commercial performance measures, fixed cost reporting and analysis, analysis of pricing and basis risk around physical operations.
  • Stock control; To analyse the operative performance of our barges (loadings, deliveries, transfers, loss control) and terminals and look for cost reduction opportunities.
  • Ensuring integrity of data through the implementation and use of suitable controls.
  • Maintenance of suitable infrastructure in support of business growth;
  • Assisting with the month end close process.
  • Help coordinate and review the proper flow of necessary documentation, e.g. for validation purposes etc.
  • dd hoc (financial) analysis and reporting, as requested.

Candidates will need to have a background within:

  • Minimum 3 years relevant experience within oil trading; additionally the candidate will have held other relevant positions within an energy trading environment.
  • Strong understanding of risks and P&L attribution;
  • Excellent communication and relationship management skills, internationally across the group; and, externally.
  • Track record of improving existing procedures.
  • Experience in physical oil operations.
  • Experience of managing or supporting business growth.
  • Working under pressure and to tight deadlines.
  • Fast learner, active thinker who can gain an in-depth knowledge of the business and detailed familiarization of the daily reports. To identify easily when something doesn’t look or feel right.
  • Able to take and maintain an independent approach and challenge where appropriate.
  • Good Excel capabilities.

 

Market Risk Analyst – Oil Trading | Zug, Switzerland

Location: Zug, Switzerland
Reference: OD00788
Type: Permanent

Market Risk Analyst is required for a global Oil Trading company based in Zug, Switzerland.

The role

You will be replacing an experienced Risk Analyst in our Zug office. The Risk Analyst is responsible for preparing and analyzing daily profit and loss for commodity trading desks, including the monitoring of positions. The analyst will gain an understanding of the types of transactions and strategies used by the trading desk to understand the risks within the trade book and ensure that deals and their profit and exposures are accurately represented. The individual will be responsible for ensuring the mark-to-market, position reports provided to management and traders are timely and accurate. This position provides key analytical and trading support to the global organization. This position is a primary link between the various trading locations.

 RESPONSIBILITIES

  • Report and explain profit movements, mark-to-market, positions and Risk Values on a daily basis for trading desks with reference to prices, correlations and position changes.
  • Understand key price indices used by the desk and the construction of forward curves. Maintain and evaluate quantitative market data including price series from brokers, 3rd parties and trader assessments, volatilities, correlations and volumes.
  • Understand trading account structure and exposures and profit generated by the transaction types in the book.
  • Provide monthly analysis of the gains & losses resulting from trading strategies employed by the desk.
  • Provide ad hoc analysis for queries relating to impact of new deals, P&L, positions and/or risk values using trading info and systems. Develop suitable exposure measurement and reporting methodologies for new product and structured contract offerings. Ensure forward parcels are appropriately valued and provide input into monthly financial close processes and annual disclosure requirements. Serve as backup analyst for other books and be available for shortterm projects.
  • Liaise with other Risk Analysts globally to ensure consistency of approach, particularly across similar trading books.
  • Ensure activities are carried out in compliance with external regulation and Financial Reporting requirements, mandates and policies.

REQUIREMENTS

  • The nature of the work requires an individual with strong analytical skills, acute attention to detail, an inquisitive mind, and a desire to understand exactly how money is made in Trading. The incumbent must be highly self-motivated and have strong communication skills and an outgoing and confident personality allowing them to interact with (and challenge) the traders effectively on a daily basis.
  • Strong Excel skills, VBA / Macro skills are important and MATLAB knowledge would be a distinct advantage. Familiarity with Trading systems is advantageous, but specific skills can be taught on the job. A significant amount of the workload is time sensitive therefore strong organizational and time management skills are important.

QUALIFICATIONS

  • Degree in mathematics, economics, engineering, business/commerce or a related field.
  • Relevant Energy industry experience preferred, with background in derivatives trading or physical crude/products/gas/power.
  • Understanding of energy, freight & derivative markets and market Risk Management fundamentals.
  • Knowledge of Value at Risk measures.
  • Understanding of Fair Value and Derivative recognition concepts.
  • Ability to multi-task with a high level of attention to detail and accuracy.
  • Ability to perform under rigid deadlines.
  • Advanced working knowledge of Excel.
  • MATLAB knowledge preferable.
  • Experience using Risk Management systems.
  • Strong interpersonal and communication skills and an ability to build and maintain positive stakeholder relationships.
  • Self motivated individual who functions well in a team environment.

Openlink Business Analyst – Commodities Trading | Zug, Switzerland

Location: Zug, Switzerland
Reference: OD00746
Type: Contract / Permanent

The role:

  • The successful candidate will be working mainly on Openlink (the trading system currently used by Front Office) and the different interfaces to the risk systems and downstream applications (ACR, Calypso). They will provide analysis, write business specifications, conduct testing and provide second level support to the business.
  • The job holder will be the subject matter expert on Openlink. We expect quality analysis, as well as inputs on key strategic decisions.
  • We need to fill this position as the commodity business is growing (in volume, scope and complexity) and the IT team is currently not scaled to cope efficiently with all the requests. Being able to deliver new functionalities for the IT system and enhancing our current set-up to make it more efficient and robust will be a key part of the success of the Physical commodity business in the future.
  • The candidate will add value by his expertise on Openlink, his knowledge of the physical commodities business and his ability to provide quality deliverables (business specification, report configuration, documentation).
  • The key challenges will be to juggle between fixing urgent issues and working on long term strategic projects. The candidate will have to be able to prioritise different tasks, manage user’s expectations and communicate well with his management/colleagues as well as with the business users.
  • Analysing bugs fix and small enhancements; either by providing guidance to the support or development team or writing business and technical specifications or testing the deliverables.
  • Being available for second level support question from Front office. Ops and Risk teams; typically providing guidance for booking complex trades, investigating Pnl and risk issues/questions, investigating EOD batch failures when support cannot help.
  • Providing input for strategic initiative: writing business specification or doing proof of concepts; estimating duration /planning.
  • Occasionally the candidate will have to contact the vendor (Openlink) to get some help or clarifications, or to request a hot fix.

Background:

  • Strong analytical skills and attention to details.
  • Openlink Endur or Findur or RightAngle will considered.
  • Technical knowledge (software engineering, IT architecture, SQL.).
  • Business knowledge of the derivatives and physical commodity business.
  • Excellent communication skills (oral and written).
  • Ability to work under pressure, diligence.

JD Edwards Support Analyst – Commodities Trading | Zug, Switzerland

Location: Zug, Switzerland
Reference: OD00710
Type: Permanent

Global Commodity Trader requires Senior JD Edwards Support Analyst to work on CTRM solution for SAP migration. This will be a great opportunity to build on JD Edwards technical background, gain expertise in SAP and acquire commodities knowledge.

The role:

  • Serves as primary contact between technology and business end-users in understanding the specific business requirements, criticality and prioritization of business capability
  • Identify, assess and document business requirements, with all levels of the organization
  • Creates current and future state process flows, and technical overviews
  • Conducts research to determine if solutions to business requirements currently exist within or outside the business, and if not, whether new solutions are feasible
  • Advises business on options, risks and costs versus benefits of various solutions.
  • Facilitates governance and prioritization by business stakeholders through organization of IT change boards.
  • Provide input into project / resource estimating activities.
  • Takes ownership for creation of IT project plan
  • Maintain continuity between business team and IT organization throughout complete system development life cycle.
  • Maintains continuity between IT organization and outsourced delivery partners.
  • Retains requirements traceability from project inception through implementation.
  • Actively supports requirements during test planning  and execution
  • May create test cases/scripts and execute test scripts
  • May facilitate implementation of new solution through training sessions, demos, and the development of appropriate documentation
  • Manages workload and priorities to deliver agreed upon project milestones
  • Takes ownership for delivery of projects and ensures project execution

Background:

  • Business Analyst background within Commodities ideally.
  • JD Edwards ( Enterprise One) technical background
  • Idealy worked in Commodities ( Ags, Sugar, Cocoa, Grains, Cotton, Metals, Oil, Crude, Brent, Gas, Power, LNG) or have worked in a Trading / Investment Banking background.
  • Have a willingness to learn new technologies such as SAP.
  • Must have support mid – large scale IT projects.

Senior BI/DWH Business Analyst – Commodities Trading | Zug, Switzerland

Location: Zug, Switzerland
Reference: OD00737
Type: Permanent

Senior BI / DWH Business Analyst is required by Global Commodities Trading company elaborating and documenting business requirements for the new Business Intelligence platform. You will be also be responsible for delivery of a new BI platform.

The role:

  • Gather requirements and drive the detailed business analysis in the area of BI / datawarehousing & reporting.
  • Own key project deliverables, such as elaboration and documentation of business
  • requirements, creation of design specifications and test cases.
  • Assist developers in the technical design, validate the implementation and take responsibility for user acceptance testing.
  • Specify reporting requirements and assist the internal Business Objects team in the implementation.
  • Assist business stakeholders with their ad-hoc reporting requirements.
  • Provide end user support on reporting areas already productive on the new BI platform.

Your Background:

  • Educated to degree level (or equivalent).
  • Proven experience (in minimum 5 years) as Requirements Engineer / Business Analyst in BI /
  • DWH projects.
  • Data warehousing and reporting.
  • Advanced SQL skills.
  • Experience in the commodity trading or financial services industry.
  • System change management and operational support or business information systems.
  • Data migrations / data integrity and system interface design and management.
  • Excellent interpersonal skills (verbal and written) in order to communicate with all levels of Business & IT.
  • Strong detail orientation and willingness to fully understand subject domains.
  • Self-motivated, highly pro-active and resilient attitude.
  • Delivery and customer focused: delivers quality, efficiently, hitting deadlines and within budget.
  • Fluent in English (oral and written), German is a plus.

IT Business Analyst – Energy Trading | Hamburg, Germany

Location: Hamburg, Germany
Reference: OD00701
Type: Permanent

General responsibilities:

  • Problem solving of IT issues in the area of workplace infrastructure and standard applications (OS, Office) in direct contact with users at different location.
  • Operation and problem solving of business applications including monitoring of jobs and interfaces.
  • User support for business applications in close cooperation with the other IT teams.
  • Participation in IT application projects.
  • Setup of new users and change of existing users in business applications.
  • Experience with SQL will be a plus.
  • Experience with VBA programming will be a plus.

Tank Terminal responsibilities:

  • Problem solving of IT issues in the terminal environment (TAS systems, Wincc/ SCADA, Flow
  • Computers and metering systems, Tank Gauge) in direct contact with the terminal employees at different locations.

Qualifications:

  • Associate with a minimum working experience of 4 years in IT.
  • Good knowledge of Microsoft products, especially Windows 7, Office, Server 2008.
  • Ability and willingness to learn about new technologies and extend the knowhow to different fields.
  • Proactive and customer focused “make it work” mentality.
  • Flexibility on adapting work hours to ongoing tasks.
  • Willingness to perform 24 hours on-call-support in a rotational model.
  • (International) travel required.
  • Can work independent and is well organized and disciplined.
  • Takes ‘ownership’ and is comfortable in an environment under pressure.
  • Good German and English language skills (verbal & writing).
  • Good analytical and technical skills as well as a good perception of user needs and business and system processes.
  • Experience in operating, supporting, maintaining, implementing and extending business applications and IT infrastructure.

Aspect CTRM Business Analyst – Commodity Trading | Zug, Switzerland

Location: Zug, Switzerland
Reference: OD00749
Type: Contract

Global Commodity Trading company requires Aspect CTRM Technical Business Analyst to join new development team on a range of Implementation projects.

The role will involve both functional analysis, implementation, Scripting and working with various stakeholders including the business.

Candidates must have a background within:

  • AspectCTRM – Implementation or functional
  • Microsoft products – Sql Server, SSRS, C# would be beneficial
  • Commodities or Energy Trading background would be ideal.

Candidates may be able to work remotely depending on experience.

Originator – Gas and Power Trading | Dusseldorf, Germany

Location: Dusseldorf, Germany
Reference: OD00737
Type: Permanent

Orignator is required for Gas and Power Trading company based in Dusseldorf for a new team.

The role:

  • Targeted expansion and continuous maintenance of customer relationships, while proactive involvement of one’s own network.
  • Collaborate with Trading in the implementation of customer products and the best possible services.
  • Collaborate with system developers and IT to establish secure processes for the customer.
  • You represent the Group at fairs and conferences.
  • Market observation and active information exchange with the German and other teams in the company.

Your background:

  • They are well networked in the German energy sector and have preferably relevant experience from the energy business. They have a good overview of the market and the legal environment so that you are always able to act quickly and in the interest of our customers.
  • Front Office Experience in sales of electricity and / or gas with proven sales success.
  • At least 3 years relevant professional experience.
  • Sound knowledge of the energy industry, structured products and trading products.
  • A technical or business degree.
  • Analytical skills.
  • Excellent German and very good English language skills.
  • Interest, willingness, quick comprehension, enthusiasm and team spirit.

Java Software Engineer – Commodity Trading | Houston, USA

Location: Houston, USA
Reference: OD00706
Type: Permanent

Java Software Engineer is required by Commodity Trading company to work on a global Reference Data Build. The position will be working with a number of Front Office teams covering Oil, Gas, Power and Metals.

The role:

  • Working with cutting edge technologies in a dynamic agile environment.
  • Working with the business to understand processes and capture requirements. This can range from small scale tactical enhancements to the current-state platforms, through to wholesale architectures of the greenfield next-generation platforms.
  • Analysis and design of functions, components, applications, and entire systems; across n-tier client, server, and database layers.
  • Application implementation as part of a team or individually.
  • Robust application testing.
  • Status reporting both to business and technology management.
  • Maintenance and support of production applications including enhancements and bug fixes.
  • Working closely with other development teams to further strategic technology goals.
  • Acquiring business knowledge and trading system knowledge to further individual development.

Your background:

  • 3 – 5 Years Java Development expertise.
  • Sql Server Database background.
  • Spring, Hibernate, MongoDB, HTML, CSS, Javascript, Python, C# would be beneficial.
  • Candidates must have Commodities ( Oil, Gas, Power, Metals, Ags ) or Financial Markets or Investment banking expertise.
  • Excellent communication skills and must be able to work under pressure.

Java Developer – Commodity Trading | Zug, Switzerland

Location: Zug. Switzerland
Reference: OD00432
Type: Permanent

Commodity Trading firm is looking for a Senior Java Developer to join their existing team on a expanding project.

The role:

  • Working in a team and delivering results within an agile environment.
  • Analysis of business requirements and translation into technical solutions.
  • Web development of new intuitive Front End solutions as well as maintenance and extension of existing applications.
  • Guarantee of consistent approach and maintainable code.
  • Communication with internal clients, other team members and project leaders.
  • Implementation of Unit and Integration tests.

Technical Skills:

  • Backend: Java EE and/or Spring, Spring Boot beneficial, XML, JSON/REST, Hibernate, JUnit
  • Front End: HTML5, JavaScript, Typescript beneficial; knowledge in one of AngularJS, Angular 2 or React/Redux
  • Build: Maven; knowledge in Webpack, Gulp or Grunt beneficial
  • Experience with Microservices architecture and development welcomed

Your Background:

  • Minimum 5 years of Java experience
  • Educated to degree level (or equivalent)
  • Self-driven and proud to take ownership
  • Interested in continuing to work with web technologies and UI design
  • With strong language skills a high English standard is required; German is a plus Trading background beneficial

Openlink Solution Engineer – Power Trading | Zurich, Switzerland

Location: Zurich, Switzerland
Reference: OD00678
Type: Permanent

Openlink Endur Solution Engineer is required to support ETRM Operations Team for a large established Power Trading Company. This will involve Operation, maintenance, and stability of the ETRM platform from both a functional and a technical perspective, including but not limited to the Openlink Endur . You will be the point of contact for all production issues encountered by the business End-to-end management and execution of change requests and optimization of time-to-market in response to business with a strong focus on front office solutions.

The role:

  • Ownership (not execution) of the EoD workflow, price feeds, and delivery of critical reporting both in Openlink and in the data warehouse and other downstream systems (SAP, subsidiary trading systems).
  • Responsible for integration and production platforms.
  • Continuous Improvement of IT and business processes and the implementation of those processes in IT systems.
  • Analysis and resolution of complex business issues (Trading, Risk, Operations)
  • Business analysis, project management, and consulting for short term projects and medium to long term technical projects.
  • Testing, validation, and installation of new application releases.
  • User and vendor management and communication.

Your background:

  • Degree in computer science or equivalent.
  • Experience of Openlink Endur v8.0 or later.
  • Experience in application management and configuration.
  • Programming experience (C, Java, VB, .NET, OpenJVS, AVS) and databases (MSSQL).
  • Strong grasp and experience within Energy trading utility business.
  • Excellent documentation and communication skills.
  • Proactive and solution finding approach.
  • Able to work in a very dynamic and pressurised environment.
  • Team player.
  • Fluent written and spoken English; German would be beneficial.

Business Intelligence Software Engineer – Energy Trading | Lucerne, Switzerland

Location: Lucerne, Switzerland
Reference: OD00705
Type: Permanent

Business Intelligence Software Engineer is required to work on greenfield project for a Energy Trading company. The role will involve working with an array of new technologies and an opportunity to gain business knowledge within the Energy Trading sector.

The role:

  • Responsible for the modernization and further development of the Data Analytics Environment (BI).
  • Responsible for the operation and further development of database-close systems (Mesap).
  • Responsible for the conceptual and technical implementation of new requirements.
  • Support of Energy Trading IT in database systems.

Your background:

  • Completed university studies (ETH, University) in technical or business management.
  • Very good knowledge in database environment, especially business intelligence and SQL programming, Microsoft environment and / or Oracle.
  • Very good experience in modeling data as well as in reporting and data visualization tools (eg tableau).
  • Several years of professional experience in the BI environment.
  • Experience in Agile project implementation (eg Scrum).
  • German speaking would be beneficial.

C# / F# Software Engineer – Investment Bank | Zurich, Switzerland

Location: Zurich, Switzerland
Reference: OD00372
Type: Permanent

Senior C# / F# Software Engineer is required for European Investment Bank based in Zurich to work within the Financial Engineering team

The role:

  • Software development in the area of manufacturing, sales, life cycle management and trading of financial instruments in an agile environment.
  • Integration of new interfaces and partners.
  • Design and development of optimization and automation (STP).
  • Ensure the smooth operation of the applications and take over support tasks.

Background:

  • Very good understanding of structured products.
  • Very good knowledge of the standard protocols such as IBT and IBE of the SIX Swiss Exchange as well as FIX (Financial Information eXchange).
  • Several years of experience in .NET / C# / F# development.
  • Several years of experience with the development of integration solutions
  • Experience with MS BizTalk Server 2013.
  • Experience with WebServices, WCF, XML / XSLT.
  • Experience in programming with Python.
  • Experience in the design and development of databases (MS-SQL).
  • Flexibility in a dynamic environment as well as increased performance when required.
  • Candidates must be fluent in German and English.

Physical Oil Business Analyst – Oil Trading | London, UK

Location: London, UK
Reference: OD00701
Type: Contract / Permanent

Global Oil Trading company is looking for a Physical Oil Business Analyst to be responsible for the analysis and implementation of business processes and the specification of software solutions to support those processes with a particular focus on Amphora Symphony system.

 

The role:

  • Gather business requirements and model business processes
  • Describe solutions at a functional level including key assumptions and dependencies.
  • Describe business processes the solution is expected to cover as well as the impact of the changes to be delivered.
  • Chasing down point detail issues on requirements, brokering decisions and achieving consensus
  • Support the creation of a test strategies/cases and execute these
  • Supporting technical resources involved in designing the solution to ensure full coverage of business processes and requirements
  • Supporting decision-making around the phased delivery of the solution
  • Assist with change management activities including benefits realisation planning, training and communications.
  • Assist with estimating level of effort involved in future phases.
  • Work autonomously and within a team to deliver technology enabled business change.

Background:

  • Significant expertise in Oil Trading (Physical Oil products; Crude, Brent, Light Ends, Biofuels etc)
  • Ideally (but not mandatory) expertise with Amphora Symphony.
  • Exposure to shipping management.
  • Exposure to key Risk and product control processes.
  • Strong understanding of the data flows within an energy trading business.
  • Understanding of trading and financial terminology.
  • Experience of specifying and writing functional specifications and business requirements for development teams is essential.

*Only candidates that have Physical Oil Products, Crude or Brent expertise will be considered*

Java Developer – Commodity Trading | Geneva, Switzerlad

Location: Geneva, Switzerland
Reference: OD00431
Type: Permanent

Global Energy Trading company is looking for a Senior Java Developer (ETRM) to join their existing team on a high profile project.

The role:

  • Technical implementation of functional requirements, coding, configuration and unit testing.
  • Working on a range of ETRM projects.
  • Working very closely with the business users, offshore team and vendors directly.

Background:

  • Candidate should have hands on experience in coding Code Java and J2EE technologies and Shell Scripting.
  • Knowledge on SQL, Stored Procedures, XML, Web service, FIX protocol will be an added advantage.
  • Should have experience of working on Oracle database and Unix Solaris
  • Prior experience/knowledge of Trading and Risk management product like Openlink, Allegro, Triplepoint CXL, Good analytical and problem solving skills.
  • Good communications skills – written and verbal
  • Team player.

Senior Energy Market Risk Analyst – Oil Trading | Calgary, Canada

Location: Calgary, Canada
Reference: OD00703
Type: Permanent

Market Risk Analyst is required for Global Oil Trading company. The role will be working within a newly developed team focusing on the Oil Business.

The Risk Analyst is responsible for preparing and analyzing daily profit and loss for commodity trading desks, including the monitoring of positions. The analyst will gain an understanding of the types of transactions and strategies used by the trading desk to understand the risks within the trade book and ensure that deals and their profit and exposures are accurately represented. The individual will be responsible for ensuring the mark-to-market, position reports provided to management and traders are timely and accurate. This position provides key analytical and trading support to the global organization. This position is a primary link between the various trading locations.

The Role:

  • Report and explain profit movements, mark-to-market, positions and Risk Values on a daily basis for trading desks with reference to prices, correlations and position changes.
  • Understand key price indices used by the desk and the construction of forward curves. Maintain and evaluate quantitative market data including price series from brokers, 3rd parties and trader assessments, volatilities, correlations and volumes.
  • Understand trading account structure and exposures and profit generated by the transaction types in the book. Provide monthly analysis of the gains & losses resulting from trading strategies employed by the desk.
  • Provide ad hoc analysis for queries relating to impact of new deals, P&L, positions and/or risk values using trading info and systems. Develop suitable exposure measurement and reporting methodologies for new product and structured contract offerings. Ensure forward parcels are appropriately valued and provide input into monthly financial close processes and annual disclosure requirements. Serve as backup analyst for other books and be available for short-term projects.
  • Liaise with other Risk Analysts globally to ensure consistency of approach, particularly across similar trading books.
  • Ensure activities are carried out in compliance with external regulation and Financial Reporting requirements, mandates and policies.

Background:

  • Degree in mathematics, economics, engineering, business/commerce or a related field
  • Relevant Energy industry experience preferred, with background in derivatives trading or physical crude/products/gas/power
  • Understanding of energy, freight & derivative markets and market Risk Management fundamentals
  • Knowledge of Value at Risk measures
  • Understanding of Fair Value and Derivative recognition concepts
  • Ability to multi-task with a high level of attention to detail and accuracy
  • Ability to perform under rigid deadlines
  • Advanced working knowledge of Excel
  • MATLAB knowledge preferable
  • Experience using Risk Management systems
  • Strong interpersonal and communication skills and an ability to build and maintain positive stakeholder relationships
  • Self motivated individual who functions well in a team environment

Openlink Support Engineer | Energy Trading – London, UK

Location: London, UK
Reference: OD00659
Type: Permanent

Global Commodity Trading company with a global prescence within the Oil, Power, Gas and Metals sector is looking for Openlink Endur Support Engineer for a range of trading related projects.

Essential Duties and Responsibilities:

  • Support of Commodity Trading and risk applications for Intraday and End of day activities.
  • Take appropriate actions to ensure that time-critical batch steps run. This may involve root cause analysis of issues and taking appropriate corrective actions (fixing curves, excluding deals/portfolios etc.).
  • Monitor applications availability and report issues pro-actively.
  • Communicate with clients/vendors as required: inform/chase for incident progress, notify them of impending changes or agreed outages
  • Fast turnaround of client requests
  • Log and prioritize tickets
  • Ability to work in a team and communicate effectively
  • Work with the Service Desk to ensure requests are routed to appropriate resource in order to be resolved quickly and efficiently
  • Escalate service requests that require 3rd level support
  • Improve client service, perception, and satisfaction

Knowledge, Skills, and/or Abilities Required:

  • Good experience with CTRM Application support including upstream/downstream trading systems E.g. Understands business workflow, trade life cycle and operations)
  • Programming skills using JAVA or .Net or any programming language.
  • Diagnosis skills of technical issues related to programs in Java, .Net or any other programming language.
  • Understanding of databases and analyzing SQL scripts.
  • Deployment, configuration and testing of applications.
  • Technical knowledge of CTRM systems such as OpenLink Endur is required.
  • 5-7 years of work experience in IT industry and 3-5 years of systems support.
  • Ability to multi-task and adapt to changes quickly.
  • Strong communication and organizational skills.
  • Fluent in English

AspectCTRM Business Analyst| Energy Trading – Zug, Switzerland

Location: Zug, Switzerland
Reference: OD00662
Type: Permanent

Established Commodity Trading Firm requires Technical AspectCTRM Business Analyst to work with both the commodities business and technical teams on a number of projects. Providing detailed analysis and requirements gathering to enable the delivery of complex software development projects with AspectCTRM. Also provide requirements capture within the trading division, as well as managing expectations of the key business stakeholders and working closely with the CTO / CIO.

The role:

  • Analysis of business requirements from the commodities desk and translating that into technical specification.
  • Hands on technical scripting within a proprietary scripting Framework AspectCTRM.
  • Manage a range of projects with a full project lifecycle approach as well as providing “Out of the Box thinking” for solutions.

Your background:

  • A background within Business Analysis and Project Management.
  • Expertise within Aspect Scripting Frameworks or similar Scripting languages.
  • Commodities / Energy Trading or Investment Banking background.
  • Problem solver and strategic thinker.
  • Proactive approach

ETRM / CTRM Consultant / Project Manager | Berlin

Location: Berlin, Germany
Reference: OD00797
Type: Permanent

High profile Commodities / Energy Trading company is looking for ETRM / CTRM Business Analysts or Project Managers to work on array of Implementation projects.

You will be involved on all aspects of the project ranging from, Analysis, Third party vendor selection / Technical Selection, Implementation / Build, Project management as well ensuring high standards are maintained.

Candidates must have a background in the following:

  • Energy Trading Risk Management / Commodity Trading Risk Management.
  • Business Analysis / Project Management / Consultant background.
  • A background implementing software in a ETRM / CTRM environment.
  • Fluent in German and English.
  • Ability to multi task and problem solve.
  • Expertise with Openlink / Allegro / Brady / Triplepoint / Symphony / Aligne / Zainet would be beneficial.

This is an opportunity to work on a greenfield ETRM / CTRM  Implementation projects and have the ability to direct and manage projects within the Energy and Commodity Trading sector.

Technical Business Analyst – Commodity Trading | Geneva, Switzerland

Location: Geneva, Switzerland
Reference: OD00543
Type: Permanent

You will join the dedicated IT trading team in charge of the evolution of inhouse trading management software. Within the team you will have the opportunity to learn / improve / use your knowledge in the development tools we use to run our software around the globe: Oracle forms and Oracle PL/SQL. As technical Business Analyst you will be involved in the continuous process of maintaining and improving applications used in offices all over the world.

Position Summary

The Technical Business Analyst will have the following tasks:

  • Analyse user requirements.
  • Translate software requirements into programming code.
  • Research, design and write new software programs and apps; test new programs and ‘fault finding’.
  • Work closely with other staff, such as project managers, developers, systems analysts, brokers and traders.
  • Investigate new technologies.
  • Continually update technical knowledge and skills by external courses, reading manuals and accessing new applications.

Qualifications and Experience

  • Minimum of 5 years of programming experience, ideally in the financial or commodity trading environment.
  • Extensive knowledge of relational databases development (Oracle PL/SQL), knowledge of Oracle forms is a plus.
  • Working knowledge Web development and/or .Net would be an asset.
  • Degree in computer science or related field or a combination of related experience and education.
  • Excellent English oral and written communication skills.
  • French language skills an advantage,

Personal Characteristics

  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
  • Strong communication skills, both verbally and in writing
  • Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities
  • Highly responsive, energetic and enthusiastic
  • Excellent attention to detail with strong analytical and problem solving skills
  • Resourceful and able to think creatively and adapt. A results oriented individual who thrives working in a fast paced environment
  • Team player, with an open non-political style and a high level of personal integrity.

Openlink Endur Developer – Energy Trading | Geneva, Switzerland

Location: Geneva, Switzerland
Reference: OD00754
Type: Contract / Permanent

Energy trading company is looking for a Openlink Endur Developer.

The position will involve:

  • Support of Commodity Trading and risk applications for Intraday and End of day activities.
  • Take appropriate actions to ensure that time-critical batch steps run. This may involve root cause analysis of issues and taking appropriate corrective actions (fixing curves, excluding deals/portfolios etc.).
  • Monitor applications availability and report issues pro-actively.
  • Communicate with clients/vendors as required: inform/chase for incident progress, notify them of impending changes or agreed outages.
  • Fast turnaround of client requests.
  • Log and prioritize tickets.
  • Ability to work in a team and communicate effectively.
  • Work with the Service Desk to ensure requests are routed to appropriate resource in order to be resolved quickly and efficiently.
  • Escalate service requests that require 3rd level support.
  • Improve client service, perception, and satisfaction.

Your background:

  • Good experience with CTRM Application support including upstream/downstream trading systems (E.g. Understands business workflow, trade life cycle and operations).
  • Programming skills using JAVA.
  • Diagnosis skills of technical issues related to programs in Java, .Net or any other programming language.
  • Understanding of databases and analysing SQL scripts.
  • Deployment, configuration and testing of applications.
  • Technical knowledge of CTRM systems OpenLink Endur or Amphora ICTS would be beneficial.
  • 5-7 years of work experience in IT industry and 3-5 years of systems support.
  • Ability to multi-task and adapt to changes quickly.
  • Strong communication and organisational skills.
  • Fluent in English.